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The Blog

On Monday, August 5 we posted a Moment of Motivation, Mind Your Mindset, suggesting that words and tone are two driving forces in...

A thank you is infinitely better than criticism. A word of praise is more welcoming than begrudging acceptance.  Words matter. Mindset...

“And your change is four dollars,” the counterperson told Michael, and told it quite proudly. He had given her a twenty dollar bill and...